Terms &
Conditions of Use

Welcome to iZhinga, an intelligent travel discovery, autonomous itinerary curation, and booking facilitation platform owned and operated by MOVODREAM PRIVATE LIMITED (hereinafter referred to as the "Company", "we", "us", or "our").

These Terms and Conditions of Use ("Terms") constitute a legally binding agreement between you ("User", "You", or "Customer") and the Company. By accessing, browsing, downloading, registering with, or utilizing the iZhinga mobile applications, website (izhinga.com), APIs, or connected software services (collectively, the "Platform"), you explicitly acknowledge and agree to be bound by these Terms, our Privacy Policy, and our Refund & Cancellation Policy.

Access to and registration on iZhinga is strictly reserved for individuals who are at least eighteen (18) years of age and possess full legal capacity to enter into a valid, enforceable contract under the Indian Contract Act, 1872. If you are registering on behalf of a corporate legal entity, you represent and warrant that you hold express statutory authority to bind that entity.

Intermediary Status under Section 79 of the Information Technology Act, 2000: Movodream Private Limited acts exclusively as an online travel marketplace and technological intermediary. The Company does not own, manage, lease, operate, or maintain any aircraft, hotel properties, vehicle fleets, railways, or excursion businesses.

While Movodream continuously refines its algorithmic intelligence using validated historical datasets and live transit telemetry feeds, real-world travel factors such as commercial operating hours, monument entry fees, municipal transport strikes, visa requirements, border controls, and meteorological alerts vary dynamically.

Travelers are solely responsible for verifying official diplomatic visa guidelines, immunizations, passport validity periods (minimum 6 months required for international travel), and local travel permits prior to embarking on their journey.

All pricing quotations presented on iZhinga are displayed in Indian Rupees (INR) unless an international currency converter is explicitly chosen by the User.

You agree to utilize the Platform solely for lawful, bona fide personal travel planning and booking purposes. You explicitly agree NOT to commit or facilitate any of the following prohibited actions:

All proprietary software code, mobile applications, machine learning architectures, visual design interfaces, trademarks, brand logos, graphics, icons, soundscapes, and editorial guides associated with iZhinga are the exclusive intellectual property of MOVODREAM PRIVATE LIMITED and are safeguarded under the Indian Copyright Act, 1957, the Trade Marks Act, 1999, and international intellectual property treaties.

Movodream Private Limited reserves the statutory right to modify, suspend, restrict, or terminate user accounts, digital vouchers, or access to the Platform at its sole discretion, without prior notice, upon:

• Any material breach of these Terms, carrier guidelines, or platform security policies.
• Receipt of statutory directives or notices from law enforcement or judicial bodies.
• Suspicion of credit card fraud, identity misrepresentation, or repeat chargeback disputes.
• Extended periods of account inactivity exceeding twenty-four (24) continuous months.

You may voluntary terminate your user account at any time through the in-app Profile Settings or by directing a formal written request to our customer care desk at support@izhinga.com.

To the maximum extent permissible by applicable Indian law, the Platform, its AI travel co-pilot, and all travel facilitation services are provided on an "as is" and "as available" basis, without express or implied warranties of merchantability, fitness for a particular itinerary, or uninterrupted uptime.

You agree to release, indemnify, defend, and hold harmless MOVODREAM PRIVATE LIMITED, its parent entities, subsidiaries, officers, directors, employees, software contractors, and commercial partners from and against any third-party claims, liabilities, damages, losses, costs, and reasonable legal expenses arising out of:

• Your breach of these Terms, carrier contracts, or referenced policies.
• Your violation of any applicable municipal, state, national, or international statute or regulation.
• Physical property damage or personal injury caused during travel activities booked via the Platform.
• Infringement of any third-party intellectual property, privacy, or proprietary rights in your user submissions.

These Terms, along with all booking transactions, platform access agreements, and related legal disputes, shall be governed by, construed, and enforced in strict accordance with the substantive laws of the Republic of India, without giving effect to conflict of law principles.

In compliance with the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Consumer Protection (E-Commerce) Rules, 2020, MOVODREAM PRIVATE LIMITED has appointed a designated Grievance Officer: